Payment Policy

Reservations will be accepted and guaranteed by us on receipt of your valid credit card details, depending on availability of the apartment(s).
For Christmas, New Year, and other significant holiday/festival bookings we will require a minimum 25% deposit to confirm your booking with us. The balance will be payable on arrival.

Cancellation Policy

Cancellation fees are at the discretion of The Esplanade Management. An administration charge of up to $25.00 will be made on all cancellations/No Shows.
A minimum charge of one night’s tariff (up to 50% of the booking in the peak season from Dec - Feb) will be debited against your credit card plus the administration fee. However a full refund will be issued less an administration charge if: bookings are cancelled with 14 days prior notice. No refund for early departure.

If you have booked through an external agent, e.g. BOOKING.COM or EXPEDIA you must cancel through that agency.

Privacy Policy

We are committed to safeguarding the privacy of our website visitors and system users; in this policy we explain how we will use personal information we collect from you.

Click here to view our privacy policy.

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Esplanade Apartments

8 Esplanade,
Whitianga, New Zealand

07 869 5124

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